See useful information on ordering & delivery.
The prices we provide on our website are normally the most competitive prices we can offer. However, if you believe may be eligible for a discount (e.g. ordering a large quantity), please contact our sales team. You may do this by either calling us v
As our valued customer, your privacy and security is important to us. Our website is secured with SSL Certificate which protects sensitive information entered into that site as it travels from the site to a server. You can recognise this from the URL
Orders with Delivery or Transfer for Click & Collect. At Lifespan we are committed to having our items delivered to you in a timely manner, this means that unfortunately, outside of pre-orders, there is generally a limited window for you to place a c
We advertise our coupon sales via a number of avenues. These coupons will generally either be applicable site wide or on a specific range of products, information on what the coupon will apply for is detailed in our website banner. Applying discount
At Lifespan Fitness we're committed to great customer service, and understand that sometimes mistakes can happen. If an amendment to your order is required, please contact us on our hotline 1300 169 600 or via our online chat as soon as possible and
Yes, all of our prices are inclusive of GST. So no further calculations are needed.
Being a direct from Warehouse company there's a few reasons why we ask for shipping information. Pick Up Location. One of the main reason is that we have three pick-up locations (QLD 3PL, NSW and VIC), we need to know where your location is so that o
We recommended to try the following methods and if issue still persists then our team are always on call to assist you to process your order. Tips to try:. Refresh your browser or change browsers. You can also clear cache. If you are on a mobile devi
Items in the cart do not reserve the stock, unless payment was completed. If your item is marked as 'sold out' this means that it is now out of stock in our warehouses. However, you can still process and complete your order, if an "Add to cart" butto
Promotions and Special Offers on Lifespan products are only available for limited period of time and are constantly changing. Whether we can still offer you the promotion depends on the time of your order. It would be best for you to reach out to our
Pre-sale (pre-order) orders need to be paid so that the stock can be reserved. Unfortunately we do not hold stock before payment. Ultimately, if you don't want to pay for your order prior to the stock arriving at our warehouse, you can put in the ord
Here at Lifespan, we try to give our customers the most information as possible so that you can make an informed decision. Our product specifications can be found on the item page and if you scroll down the page, you will be able to see more informat
A Pre-Order Purchase is the purchase of an item that is currently out of stock and will be re-stocked at a later date. This means you will be placed in queue to receive the next available stock. As our dates of arrival are estimated, you will be sent
Our website provides an estimated date of arrival if an item is not in stock. You can find this on the item page underneath the name of the product. For more information on the dates, click on the (i) icon or contact our team if you have further ques
Orders can be placed on the website or in-store. If you are purchasing in-store and wish to collect at the same time, we suggest you check our pick-up availability online first or contact us to ensure stock is available. Placing an order online reser
As a courtesy to our valued customers, Lifespan has two main showroom locations. Please note due to room limitations certain products in our range won't be available for display. If you are looking for a particular item on display please call 1300 16
At Lifespan we do not have a formal price match policy. Thus, we cannot guarantee any form of price match/discount on our online pricing. However if you believe you may be eligible for a discount/price match email us with the link/s on info@lifespanf
You can check your delivery cost on the product page or shopping cart by putting in you postcode and choosing the suburb on the top of the page. The product page only calculates one quantity only, if you have multiple items - you will need to calcula
Each Lifespan product page outlines all the product features through comprehensive descriptions and images. We also offer product videos for our key products which provide a visual indicator. Ultimately allowing our customers to judge the quality and
This could mean that one of the items in your cart is out of stock at the pick up location. You can check the stock availability by entering your postcode on the item page. It will tell you which location is in-stock with a tick or out of stock with
Check that you have filled in your address into the correct fields and there are no spelling errors. At times Auto-fills from browsers can put the City into the Suburb fields and this will not match with the postcode entered, thus causing the calcula
Our couriers quote delivery based on travel distance, the box sizes and quantity. Package deals and larger items can come in multiple boxes which increases the cost for manual handling and truck space. Any regional areas can be more expensive due to