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Lifespan Fitness

<div id="isPasted" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span data-contrast="auto" lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: windowtext; font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 18px; font-variant-ligatures: none !important;"><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-color: inherit;">Each Lifespan product page outlines all the product features through comprehensive descriptions and images. We also offer product videos for our key products which provide a visual indicator.&#xA0;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-color: inherit;">Ultimately&#xA0;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-color: inherit;">allowing our customers to judge the quality and features of our products online.&#xA0;</span></span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 14px; line-height: 18px; font-family: Arial, Helvetica, sans-serif; color: windowtext;">&#xA0;</span></p><p lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><br></p><p lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 14px; line-height: 18px; font-family: Arial, Helvetica, sans-serif; color: windowtext;">Customers can also contact us to speak with our sales team for more information on the product before purchase.</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 14px; line-height: 18px; font-family: Arial, Helvetica, sans-serif; color: windowtext;">&#xA0;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span data-contrast="auto" lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: windowtext; font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 18px; font-variant-ligatures: none !important;"><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-color: inherit;">We also have a variety of showrooms that allow you to come in to view our products in person. However please keep in mind that we cannot have all products on display, therefore there will only be a selected range available for viewing. If you would like to know if your item will be on display, please feel free to contact the store you plan on visiting.</span></span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 14px; line-height: 18px; font-family: Arial, Helvetica, sans-serif; color: windowtext;">&#xA0;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 14px; line-height: 18px; font-family: Arial, Helvetica, sans-serif; color: windowtext;">&#xA0;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><span data-contrast="auto" lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: windowtext; font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 18px; font-variant-ligatures: none !important;"><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-color: inherit;">Our showrooms and reseller locations can be found on&#xA0;</span></span><span data-contrast="auto" lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: windowtext; font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 18px; font-variant-ligatures: none !important;"><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-color: inherit;"><a href="https://www.lifespanfitness.com.au/pages/contact-us">Locations</a></span></span><span data-contrast="auto" lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: windowtext; font-size: 14px; font-family: Arial, Helvetica, sans-serif; line-height: 18px; font-variant-ligatures: none !important;"><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-color: inherit;">.</span></span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p lang="EN-US" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left;"><br></p></div><p><br></p>

Each Lifespan product page outlines all the product features through comprehensive descriptions and images. We also offer product videos for our key products which provide a visual indicator. Ultimately allowing our customers to judge the quality and

How can I judge the quality of a product without viewing it first?

Orders & Purchasing

Which cardio equipment are low impact on joints?

Can I keep my equipment undercover outdoors?/ Does your equipment require to be used indoors only?

How to you lay the rubber gym floor mats?/ What do you use to glue the mats to ground?

How to clean rubber gym mats?

Do you sell parts for other brands?

General FAQ

Is maintenance required for my treadmill?

Is running on a treadmill as effective as running outside?

What is the difference between a normal treadmill and a curved FreeRun treadmill?

Which treadmill is suitable for me?

Are treadmills easy to install?

Treadmill or Cross Trainer - which one should I choose?

Which treadmill cover is right for my treadmill?

Why are some treadmill higher at the front of the walking deck when it is on 0 incline?

What is the difference between HP and CHP for treadmills? Which one is better?

Treadmills FAQ

Which spin bike is suitable for me?

What is the difference between Spin bikes, Upright bikes and Recumbent bikes?

What is the difference with spin bikes with front flywheel vs the rear flywheel?

Do you have a bike that can generate resistance from pedalling backwards?

What are the benefits of the air bikes?

How do I check if the bike seat distance to pedals is suited for my height?

What kind of maintenance is required for upright/spin/recumbent bikes?

Exercise Bike FAQ

What is the difference between having a front or rear flywheel for cross trainer?

What kind of maintenance is required for cross trainers?

How does the hybrid cross trainers work?

How much assembly is required for the cross trainers?

Cross Trainer FAQ

What is the difference between water, magnetic, and air & magnetic rowing machines?

How do you keep the water clean for the water rower?

Rowing Machine FAQ

What are cable ratio? / How much weight am I actually pulling on your cable machines?

What is the difference between Olympic and Standard weight plates and barbells?

What is the difference between Olympic Bumper Plates, Olympic Tri-Grip Plates and Olympic Competition Bumper Plates?

Strength Equipment FAQ

How to connect to the compatible Apps?

APP's FAQ

Product Information

Can I pick up my purchase?

When can I collect my order after purchasing?

Why do I need to pay for Transfer for Click & Collect?

How long can you hold my order for Click & Collect?

Can I authorise a 3rd party courier/person to collect on my behalf?

Collection FAQ

Can I choose which courier my parcel will be delivered with?

Delivered - Missing items from order/ Why wasn't my order sent together?/ Why do I have two items with the same tracking but only one has arrived?

My tracking is invalid

Will I get a call prior to, or upon, delivery?

Can I change my shipping / delivery address?

My item has no tracking. How do I know when it will arrive?/ Has my order been dispatched yet - How can I track it?

Where is my order? When will it arrive?

My order has been shipped - how long does delivery take?

When will my item ship?

Do I need to sign for my delivery?

How can I get assistance with my delivery?

Can I schedule a time / day for delivery?

What happens if no one is home? Can you deliver on weekends?

Can you deliver to a PO box or parcel locker?

Will my item be delivered before Christmas?

Why is the expected dispatch date further on some products?

Why do some products take longer to ship?

Do you deliver to unsealed roads or driveways?

Do you deliver to the door for Rural or Remote areas? / I live on a farm, will the driver deliver to my door?

Do your couriers unpack and dispose the rubbish for me? / Can the couriers take away my old equipment when delivering the new one?

Can I collect my order from the Courier depot?

Delivery & Tracking

Delivery & Collection

What is your change of mind policy?

What is the time frame for refunds once the order is returned?

Can I return the product to your warehouse?

Will the refund go back to the original payment method?

Are you able to arrange a courier to return the product if I don't like it?

Do you accept or buy back used equipment of your brand? / Do you do trade in?

Returns & Refunds

Do you offer AfterPay, ZipPay or Pay in 4?

What payment methods do you accept?

Can I split my payment?

There are two payments on my PayPal transaction

How to obtain a copy of my invoice

Can I place an order over the phone?

Have I been charged twice for my order?

Do you accept American Express (Amex)?

Payments

Why haven't I been contacted for the installation service I purchased?

Why is the courier not assembling my product?

Can the installer mount or anchor the products for me?

Do you have installation service for the gym tile floor mats?

How easy is it to install your products? / Can I purchase assembly later if I get stuck?

After set up, will the installer take away the carton and rubbish?

I am struggling to install the tension cable on my exercise bike/recumbent bike/cross trainer

Assembly & Services

Where can I bring the machine in for repair?

Do you have a technician in my area if I need a repair/service?

Does your warranty cover labour fees? / Do I have to ship it back to you for repairs?

Do you cover warranty for commercial use?

Do you sell parts for older models?

Warranty & Repairs

What are your operating hours?

What is The Fitness Outlet?

Contacting our Customer Service Team

What is ElitePass?

Shop in store

Flexible Payment Options

Can I get a Quote made for NDIS? / Are you an NDIS provider?

Info & Updates

I am having trouble logging into my account.

How do I unsubscribe from receiving marketing email?

I want to remove my digital footprint. Can you delete my account from your website?

How can I judge the quality of a product without viewing it first?Updated a year ago