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Lifespan Fitness

First thing to do is turn the handle of the tension knob to it&apos;s maximum level.Then follow the instructions on this video:&#xA0;<a href="https://youtu.be/hsoOD0sCxRI?si=m5Osh-rXtv_29nj0" id="isPasted">https://youtu.be/hsoOD0sCxRI?si=m5Osh-rXtv_29nj0</a>If you are still unable to get it on, please contact our team to lodge a support case.

First thing to do is turn the handle of the tension knob to it's maximum level. Then follow the instructions on this video: https://youtu.be/hsoOD0sCxRI?si=m5Osh-rXtv_29nj0. If you are still unable to get it on, please contact our team to lodge a sup

I am struggling to install the tension cable on my exercise bike/recumbent bike/cross trainer

Assembly & Services

Which cardio equipment are low impact on joints?

Can I keep my equipment undercover outdoors?/ Does your equipment require to be used indoors only?

How to you lay the rubber gym floor mats?/ What do you use to glue the mats to ground?

How to clean rubber gym mats?

Do you sell parts for other brands?

General FAQ

Is maintenance required for my treadmill?

Is running on a treadmill as effective as running outside?

What is the difference between a normal treadmill and a curved FreeRun treadmill?

Which treadmill is suitable for me?

Are treadmills easy to install?

Treadmill or Cross Trainer - which one should I choose?

Which treadmill cover is right for my treadmill?

Why are some treadmill higher at the front of the walking deck when it is on 0 incline?

What is the difference between HP and CHP for treadmills? Which one is better?

Treadmills FAQ

Which spin bike is suitable for me?

What is the difference between Spin bikes, Upright bikes and Recumbent bikes?

What is the difference with spin bikes with front flywheel vs the rear flywheel?

Do you have a bike that can generate resistance from pedalling backwards?

What are the benefits of the air bikes?

How do I check if the bike seat distance to pedals is suited for my height?

What kind of maintenance is required for upright/spin/recumbent bikes?

Exercise Bike FAQ

What is the difference between having a front or rear flywheel for cross trainer?

What kind of maintenance is required for cross trainers?

How does the hybrid cross trainers work?

How much assembly is required for the cross trainers?

Cross Trainer FAQ

What is the difference between water, magnetic, and air & magnetic rowing machines?

How do you keep the water clean for the water rower?

Rowing Machine FAQ

What are cable ratio? / How much weight am I actually pulling on your cable machines?

What is the difference between Olympic and Standard weight plates and barbells?

What is the difference between Olympic Bumper Plates, Olympic Tri-Grip Plates and Olympic Competition Bumper Plates?

Strength Equipment FAQ

How to connect to the compatible Apps?

APP's FAQ

Product Information

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Will my item be delivered before Christmas?

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Why do some products take longer to ship?

Do you deliver to unsealed roads or driveways?

Do you deliver to the door for Rural or Remote areas? / I live on a farm, will the driver deliver to my door?

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Can I collect my order from the Courier depot?

Delivery & Tracking

Delivery & Collection

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Payments

Why haven't I been contacted for the installation service I purchased?

Why is the courier not assembling my product?

Can the installer mount or anchor the products for me?

Do you have installation service for the gym tile floor mats?

How easy is it to install your products? / Can I purchase assembly later if I get stuck?

After set up, will the installer take away the carton and rubbish?

Where can I bring the machine in for repair?

Do you have a technician in my area if I need a repair/service?

Does your warranty cover labour fees? / Do I have to ship it back to you for repairs?

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I am struggling to install the tension cable on my exercise bike/recumbent bike/cross trainerUpdated a year ago